by Holly Green | Apr 16, 2019 | Skills, Work
Few skills are more critical for effective leadership than listening in a way that makes employees and customers feel understood, accepted and heard. There’s an old adage that says “God gave us two ears and only one mouth for a reason.” Yet, when you consider how...
by Holly Green | Mar 18, 2019 | Skills, Work
If you struggle to innovate products and services, you may need to reinvent your management processes first. In business, most people think of innovation as a process of coming up with new products and services that add value to customers in new and different ways....
by Holly Green | Feb 28, 2019 | Skills, Work
Employee development is essential to building a winning team. Here’s how to create effective employee development plans. Wouldn’t it be great if everyone who came to work for you had a full complement of knowledge, skills and experience? Of course that’s not the case,...
